Donor Center Phlebotomist/ Customer Service/ Training Provided

American Red Cross • Blaine, MN

4d • Onsite

About The Position

The Donor Center Phlebotomist supports the American Red Cross’s mobile blood drive operations by leading and assisting blood collection teams in community settings. The role combines phlebotomy and donor service with team leadership: coaching, mentoring, instructing, and serving as a resource for blood collection staff while performing blood collection duties. The employee represents the Red Cross to donors and the public, works independently with close attention to detail, and helps ensure daily operations and collected blood meet regulatory requirements. Paid phlebotomy training is offered, although phlebotomy experience is listed as a minimum qualification.

The position is based in Blaine, Minnesota, and has a variable schedule that may include early mornings, late nights, weekends, and holidays. Schedules are provided two to three weeks in advance. Overnight travel may be required in some locations. Staff work together to set up and tear down equipment for mobile blood drives.

Requirements

• Associate degree or an equivalent combination of education and related experience; the posting specifies 18 months to four years of work experience in a related field for the equivalent combination.
• At least one year of leadership experience in environments involving public interaction.
• Phlebotomy experience.
• Customer service experience, effective verbal communication, and public relations skills.
• Current valid driver's license and a good driving record.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs; good manual dexterity; ability to sit or stand for long periods; and ability to adapt to long, irregular hours and frequent schedule changes.
• Position may require a minimum height of 60 inches to safely operate Red Cross vehicles.
• Basic computer skills and proficiency with Microsoft Office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience in healthcare settings.

Responsibilities

• Lead the team and drive for results through excellent customer service.
• Model professionalism and compassion while serving as an ambassador to the public for the Red Cross.
• Work as a lead or charge at mobile blood drives in the community and conduct phlebotomy.
• Work independently with attention to detail and knowledge of daily operations to help ensure collected blood meets regulatory requirements.
• Work as part of a team to set up and tear down equipment for mobile blood drives.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree