Donor Center Phlebotomist

American Red Cross • Fairview Heights, IL

1d • Onsite

About The Position

The Donor Center Phlebotomist assists with every step of the blood collection process at fixed-site locations, using healthcare and/or customer service skills to help volunteer donors. The role includes working with teammates to create a welcoming, comfortable environment; following safety procedures; and collecting lifesaving blood donations for delivery to hospitals. The American Red Cross provides paid phlebotomy training, and no prior medical experience is required. Phlebotomy experience is preferred.

The standard schedule in Fairview Heights, Illinois, is variable hours across four 10-hour shifts. Some weekends are required, and schedules may include early mornings, late nights, weekends, and holidays. Schedules are provided two to three weeks in advance. The starting pay rate is $20.66 per hour, with potential increases depending on experience.

Requirements

• Associate degree or a combination of education and work experience.
• At least one year of customer service experience in a public setting.
• Current, valid driver's license with a good driving record.
• Basic computer skills and proficiency with Microsoft Office applications.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods.
• Ability to adapt to long, irregular hours and frequent schedule changes.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience.

Responsibilities

• Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
• Collaborate with teammates to create a welcoming and friendly environment where volunteer donors feel comfortable returning.
• Collect blood donations with attention to detail, ensuring goals and regulatory requirements are met and donations can be safely transfused.
• Follow safety procedures throughout the blood collection process.

Benefits

• Medical, dental, and vision plans.
• Health spending accounts and flexible spending accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays, including six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree