Donor Center Phlebotomist

American Red Cross•Richland, WA
•Onsite

About The Position

The Donor Center Phlebotomist assists with every step of the blood collection process at fixed-site locations, using healthcare and/or customer service skills to support volunteer donors. The role includes collaborating with teammates to create a welcoming and comfortable environment, following safety procedures, and collecting blood donations that are delivered to hospitals. Paid phlebotomy training is provided; prior medical experience is not required. The position is based in Kennewick, Washington, with a 4x10 schedule and open availability required. Staff work a variable schedule that may include early mornings, late nights, weekends, and holidays. Schedules are provided two to three weeks in advance. Starting pay is $22.37 per hour and may increase depending on experience.

Requirements

  • Associate degree or a combination of education and work experience.
  • At least one year of customer service experience in a public setting.
  • Current, valid driver's license with a good driving record.
  • Basic computer skills and proficiency with Microsoft Office applications.
  • Ability to lift, push, or pull heavy weights up and down ramps and stairs; good manual dexterity; ability to sit or stand for long periods; and ability to adapt to long, irregular hours and frequent schedule changes.

Nice To Haves

  • Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
  • Prior leadership experience.

Responsibilities

  • Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
  • Collaborate with teammates to create a welcoming, friendly environment that helps volunteer donors feel comfortable returning.
  • Maintain attention to detail to ensure collected blood meets goals and regulatory requirements and can be safely transfused.
  • Follow safety procedures while collecting blood donations.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • PTO starting at 15 days per year, based on job type and tenure.
  • 11 paid holidays: six core holidays and five floating holidays.
  • 401(k) with up to 6% company match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
  • Paid phlebotomy training.
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