Donor Center Phlebotomist

American Red Cross•Lynchburg, VA

About The Position

The Donor Center Phlebotomist supports the blood collection process at fixed-site locations, using healthcare and/or customer service skills to help donors through each step. The role involves creating a welcoming, comfortable environment for volunteer donors, following safety procedures, and collecting blood donations that are delivered to hospitals. Paid phlebotomy training is provided, with opportunities to build healthcare skills and develop a career at the American Red Cross. The position is based in Lynchburg, Virginia, and follows a variable schedule of four 10-hour shifts. Work hours may include early mornings, late nights, weekends, and holidays; schedules are provided two to three weeks in advance. The listed pay rate is $20.81 per hour.

Requirements

  • Associate degree, or a combination of education and work experience.
  • At least one year of customer service experience in a public setting.
  • Current, valid driver's license with a good driving record.
  • Basic computer skills and proficiency with Microsoft Office applications.
  • Ability to lift, push, or pull heavy weights up and down ramps and stairs.
  • Good manual dexterity.
  • Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.

Nice To Haves

  • Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
  • Prior leadership experience.

Responsibilities

  • Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
  • Collaborate with teammates to create a welcoming and friendly environment for volunteer donors.
  • Collect blood donations while following safety procedures and ensuring collected blood meets goals and regulatory requirements and can be safely transfused.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • PTO starting at 15 days per year, based on job type and tenure.
  • 11 paid holidays, comprising six core holidays and five floating holidays.
  • 401(k) with up to 6% company match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
  • Paid phlebotomy training.
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