Donor Center Phlebotomist

American Red Cross•Dubuque, IA
•Onsite

About The Position

The Donor Center Phlebotomist assists with every step of the blood collection process at fixed-site locations, using healthcare and/or customer service skills to support volunteer donors. The role includes creating a welcoming and comfortable donor experience, following safety procedures, and collecting blood donations that are delivered to hospitals. Paid phlebotomy training is provided, with opportunities to build healthcare skills and develop a career within the American Red Cross. Staff work a variable schedule to meet donor and community needs. Schedules may include early mornings, late nights, weekends, and holidays, and are provided two to three weeks in advance. The starting pay rate is $20.22 per hour.

Requirements

  • Associate degree or a combination of education and work experience.
  • At least one year of customer service experience in a public setting.
  • Current, valid driver's license with a good driving record.
  • Basic computer skills and proficiency with Microsoft Office applications.
  • Ability to lift, push, or pull heavy weights up and down ramps and stairs.
  • Good manual dexterity.
  • Ability to sit or stand for long periods.
  • Ability to adapt to long, irregular hours and frequent schedule changes.

Nice To Haves

  • Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
  • Prior leadership experience.

Responsibilities

  • Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
  • Collaborate with teammates to create a welcoming and friendly environment for volunteer donors.
  • Collect blood donations in accordance with safety procedures and applicable regulatory requirements.
  • Maintain attention to detail to ensure collected blood meets goals and can be safely transfused.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • Paid time off starting at 15 days per year, based on job type and tenure.
  • 11 paid holidays: six core holidays and five floating holidays.
  • 401(k) with up to 6% company match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
  • Paid phlebotomy training.
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