Donations Processor & Van Driver
About The Position
Homelessness is a public health, social and racial justice issue! Since 1984, St. Francis House has committed itself to healing the wounds of those impacted by an inequitable society and breaking down the barriers, including systemic racism that prevent all people from living lives of dignity. St. Francis House is the State’s largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500+ adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health. Joining our team would provide for you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.
Requirements
- Must have a valid driver’s license and willingness to drive agency van for donation pick up and drop off.
- Patience, compassion, and a desire to work with the homeless population in a fast-paced and low- threshold environment.
- Proficiency in English; Spanish or Haitian Creole a plus.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills with attention to detail.
- Ability to function well in a fast-paced and stressful environment.
- Strong analytical and problem-solving skills.
- An active driver's license in good standing is required.
Nice To Haves
- Further education in human services-related fields is a plus.
- Experience providing customer service to vulnerable populations.
- Experience with the HMIS (Clarity) database is a plus.
- Experience with de-escalation techniques or crisis intervention is a plus.
- Retail experience is a plus.
- Experience with Microsoft Office applications (Excel, Word, Outlook) is a plus.
- Lived experience with homelessness or recovery is a plus.
Responsibilities
- Receives, sorts, prepares and distributes SFH clothing donations.
- Notifies Clothing Supervisor regarding inventory of clothing and offers input on emergency clothing needs.
- Ensures that the clothing distribution areas are appropriately stocked and maintained each day to meet program needs.
- Communicates with Clothing Supervisor about the quality of incoming donations and non-usable items.
- Maintains clean, organized and well-stocked sorting and storage spaces including emergency clothing closet.
- Maintains general upkeep duties within clothing program spaces (including trash removal, floor upkeep, cleaning and re-organizing as needed).
- Works collaboratively with SFH Volunteers.
- Performs other duties as assigned.
- Adheres to agency code of conduct.
- Timely pick-up donations as well as loading/unloading products into and out of the van.
- Monitoring the vehicle condition and notifying supervisor of concerns.
- Strict adherence to all city, local, state, and federal regulations regarding operation of a vehicle.
Benefits
- Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Atlus dental insurance
- 4 weeks of vacation
- 13 holidays recognized per year
- employer – paid life & disability insurance
- a vested 403b retirement with 5% match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
