Donation Station Attendant Ravenna Neighborhood
About The Position
The Donation Station Attendant accepts donated goods from the public and provides excellent customer service. The role involves greeting donors, unloading and assessing donated items, sorting and safely packing acceptable donations, and maintaining accurate records and loading checklists. The attendant keeps the station clean and safe, handles garbage and recyclable materials appropriately, communicates station status to a supervisor, and contributes to customer satisfaction and team efforts. Forklift duties may apply when the employee is certified to Seattle Goodwill standards. Reliable attendance and a flexible schedule are required.
Requirements
- No previous experience or education is required.
- Ability to read, speak, and write English and perform basic math skills.
- Ability to work with a diverse team.
- Ability to use a mobile phone.
- Ability to lift and/or move 40–60 pounds regularly.
- Ability to stand for long periods and perform the physical activities described, including walking, handling items, balancing, bending, reaching, and operating a foot pedal.
- Ability to communicate effectively verbally and in writing, including with people who have limited English skills.
- Ability to organize, sort, categorize, count, add, subtract, record data, solve problems, communicate with the public, and create written communication.
- Reliable attendance and ability to work a flexible schedule.
Nice To Haves
- Forklift certification is optional; eligibility requirements must be met.
Responsibilities
- Greet donors promptly, courteously, and in a friendly manner; unload donations from vehicles and offer tax receipts.
- Evaluate donated items to determine whether they are acceptable for donation.
- Sort donations into assigned categories and pack them safely into containers.
- Inform the supervisor about station status, container footage, and condition.
- Maintain accurate donor tallies and complete other support duties.
- Maintain accurate and timely loading checklists.
- Maintain a clean and safe work environment.
- Identify and properly dispose of garbage and process recyclable material.
- Build and maintain internal and external customer satisfaction.
- Contribute to team efforts by completing related work as needed.
- Demonstrate safe work practices, report potential hazards or accidents, and support a safety culture.
- When certified to Seattle Goodwill standards, safely perform duties associated with forklift operation.
- Maintain reliable attendance and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
