Donation Attendant Sully Station FT
About The Position
Donation attendants serve as Goodwill Ambassadors, assisting donors with household goods in an active, dynamic role. The position involves greeting donors, safely unloading and recording donations, sorting items, and maintaining a clean donation area. Attendants provide customer service to internal and external guests and represent an organization that makes a positive impact in the community. The role requires frequent lifting of up to 50 pounds and prolonged periods of walking, stooping, standing, bending, kneeling, and climbing. Attendants may use manual or powered equipment, depending on the location, and may assist truck staff with loading and unloading donations into company vehicles.
Requirements
- Previous customer service experience.
- Ability to provide exceptional customer service to internal and external customers.
- Ability to read, write, and comprehend basic English instructions for safety purposes and communication with management.
- Ability to communicate verbally with associates and customers effectively.
- Ability to walk, stoop, stand, bend, lift, kneel, and climb continuously for prolonged periods, up to 7 hours per 8-hour shift.
- Ability to lift up to 50 pounds frequently.
Nice To Haves
- At least six months of previous work experience.
- High school diploma or equivalent.
- Ability to work in a team environment.
- Previous warehouse experience.
- Previous pallet-packing and forklift experience.
- Basic computer skills.
- Multilingual ability, with proficiency in English.
Responsibilities
- Provide excellent customer service to internal and external guests.
- Greet donors and safely unload donations from vehicles.
- Accurately record donations.
- Operate manual or powered equipment safely, depending on location.
- Keep the donation area clean and free of debris.
- Complete donor receipts and offer donors a copy.
- Sort donated items into designated categories.
- Follow safety and security practices and report hazards or injuries to the General Manager, Store Manager, or Assistant Manager.
- Maintain a clean, neat uniform and appearance.
- Assist the truck and driver helper with loading and unloading donations into company vehicles.
- Perform general housekeeping duties as needed.
- Perform other duties as directed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
