Donation Attendant - FT

Goodwill of the Olympics & Rainier Region•Port Townsend, WA

10d•Onsite

About The Position

The Donation Attendant is a member of the Goodwill production team and processes and sorts donations provided by the community at the Port Townsend, Washington store. The role accepts donations, issues receipts when needed, keeps indoor and outdoor donation areas clean, and assists with loading and unloading trucks or trailers. Training on Gaylord and pallet use is provided. The attendant provides customer service by greeting donors and carrying donations from their vehicles to the center. They use good judgment to determine whether donations are acceptable, explain decisions politely, and maintain required records for delivery to supervisors or drivers. The position has no supervisory responsibilities.

Requirements

Desire to succeed and show up for every shift.
Ability to work effectively as part of a team and independently.
Positive attitude.
Exceptional analytical, judgment, decision-making, and communication skills.
Superior coaching, leadership, and interpersonal skills, including the ability to build understanding and consensus.
Ability to speak effectively before groups of customers or employees.
Self-motivated, resourceful, creative, and high in integrity; able to solve problems, resolve issues, and build effective working relationships.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

Accept donations from donors and issue receipts as necessary or when requested.
Keep indoor and outdoor donation areas clean, neat, and free of debris.
Assist with unloading and loading trucks and trailers.
Greet donors and carry donations from their vehicles to the center.
Use good judgment to determine which donations are acceptable and communicate decisions politely and effectively.
Maintain required records and deliver them to supervisors or drivers as scheduled.