Donation Attendant FT
About The Position
The Donation Attendant is responsible for duties assigned by the Store Manager, including receiving donations, providing customer service, sorting and processing textiles, hard goods, and commercial goods, and preparing goods for transit. The role involves communicating respectfully with donors and coworkers, managing donated inventory according to store standards, and following established safety practices. The position is based in a retail store and also includes warehouse work and regular interaction with customers and team members. It requires flexibility between customer-facing and warehouse duties.
Requirements
- Ability to communicate effectively and respectfully with the public, customers, and coworkers.
- Ability to count, add, and subtract.
- Ability to follow instructions and work independently.
- Ability to follow all safety rules.
- Ability to operate a pricing gun and price merchandise appropriately.
- Ability to stand, bend, lift, and reach for extended periods.
- Ability to lift up to 40 pounds and occasionally lift up to 80 pounds.
- Ability to use both hands and demonstrate good manual and finger dexterity.
- Ability to inspect donations and identify and remove non-saleable items.
- Ability to perform the job's functions efficiently and effectively.
Responsibilities
- Provide responsive, respectful service to donors by greeting them promptly, helping unload vehicles, thanking them for donations, answering questions, explaining donation restrictions and recalled items, providing tax information, and completing receipts and required forms.
- Communicate effectively and respectfully with donors, coworkers, and other internal and external customers.
- Sort and process hard goods, including wares, electrical items, furniture, books, shoes, and accessories, according to store criteria; minimize trash and salvage items as appropriate.
- Sort textiles according to store standards.
- Discard only approved items and place other materials in appropriate recycling containers, totes, carts, or other designated locations.
- Identify items that require management pricing, such as wedding gowns, furs, and formal wear.
- Assist with preparing for and receiving trucks.
- Follow safety rules, report accidents and hazards promptly, and maintain a safe, clean, and orderly work area.
- Use appropriate equipment and supplies, including pallet jacks and dollies; may be trained and certified on a power stacker.
- Enter donation counts and donor zip codes into a laptop.
- Maintain workstation supplies and complete the daily five-minute workstation cleanup.
- Protect Goodwill property, assets, and equipment.
- Perform other job-related duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Basic and voluntary life insurance
- Short-term disability
- Employee assistance program
- Retirement plans with employer discretionary match
- Bonus opportunity
- Paid time off
- Flexible schedule
- Training programs
- Tuition reimbursement
- Career advancement opportunities
- Employee discounts
- Supportive, inclusive workplace
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
