Donation Attendant Dulles FT

Goodwill of Greater Washington • Sterling, VA

4d

About The Position

Donation attendants serve as Goodwill ambassadors, assisting donors of household goods in an active, dynamic role. The position involves working outdoors and representing an organization that makes a positive impact in the community. Attendants welcome donors, safely unload and record donations, issue donor receipts, sort donated items, and keep the donation area clean and safe. They may also help load or unload company vehicles and perform general housekeeping and other assigned duties.

Requirements

• Previous customer service experience.
• Ability to provide exceptional customer service to internal and external customers.
• Ability to read, write, and comprehend basic English instructions for safety and communication with management.
• Ability to communicate effectively verbally with associates and customers.
• Ability to walk, stoop, stand, bend, lift, kneel, and climb continuously for prolonged periods, up to 7 hours per 8-hour shift.
• Ability to lift up to 50 pounds frequently.

Nice To Haves

• At least six months of previous work experience.
• High school diploma or equivalent.
• Ability to work in a team environment.
• Previous warehouse experience.
• Previous pallet packing and forklift experience.
• Basic computer skills.
• Multilingual, with proficiency in English.

Responsibilities

• Provide excellent customer service to internal and external guests.
• Greet donors and safely unload donations from vehicles.
• Accurately record donations.
• Operate manual or powered equipment safely, as applicable to the location.
• Keep the donation area clean and free of debris.
• Complete donor receipts and offer donors a copy.
• Sort donated items into designated categories.
• Follow safety and security practices, and report hazards or injuries to the General Manager, Store Manager, or Assistant Manager.
• Maintain a clean, neat uniform and appearance.
• Assist the truck and driver helper with loading and unloading donations into company vehicles.
• Perform general housekeeping duties as needed.
• Perform other duties as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed