Donation Attendant Sully Station FT

Goodwill of Greater Washington • Reston, VA

1d

About The Position

Donation attendants serve as Goodwill Ambassadors, assisting donors of household goods in an active, dynamic role. The position involves working outdoors, representing the organization, providing customer service, safely unloading and recording donations, sorting items, and maintaining a clean and safe donation area. The role is listed as full-time at the Sully Station location.

Requirements

• Previous customer service experience.
• Ability to provide exceptional customer service to internal and external customers.
• Ability to read, write, and comprehend basic English instructions for safety purposes and communication with management.
• Ability to communicate verbally and effectively with associates and customers.
• Ability to walk, stoop, stand, bend, lift, kneel, and climb continuously for prolonged periods, up to 7 hours per 8-hour shift.
• Ability to lift up to 50 pounds frequently.
• Ability to independently lift up to 50 pounds.

Nice To Haves

• At least six months of previous work experience.
• High school diploma or equivalent.
• Ability to work in a team environment.
• Previous warehouse experience.
• Previous pallet packing and forklift experience.
• Basic computer skills.
• Multilingual proficiency, including English.

Responsibilities

• Provide excellent customer service to internal and external guests.
• Greet donors and create a welcoming atmosphere.
• Safely unload donations from vehicles.
• Accurately record donations and complete donor receipts, offering donors a copy.
• Sort donated items into designated categories.
• Keep the donation area clean and free of debris, and perform general housekeeping as needed.
• Safely operate manual and/or power equipment, depending on location.
• Follow safety and security practices and report hazards or injuries to the General Manager, Store Manager, or Assistant Manager.
• Maintain a clean, neat uniform and appearance.
• Assist truck and driver helpers with loading and unloading donations into company vehicles.
• Perform other duties as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed