Donation Station Attendant Ravenna Neighborhood

Evergreen Goodwill•Seattle, WA

12d•$21•Onsite

About The Position

The Donation Station Attendant accepts donated goods from the public and provides excellent customer service. The role includes greeting donors, unloading and evaluating donations, sorting and packing accepted items, maintaining station and loading records, and keeping the work area clean and safe. Attendants identify and dispose of garbage and process recyclable materials, communicate station status to a supervisor, and contribute to a positive experience for internal and external customers. Forklift duties may be performed when the employee is certified to Seattle Goodwill standards. Reliable attendance and safe work practices are required.

Requirements

No previous experience or education is required.
Ability to read, speak, and write English and perform basic math.
Ability to work with a diverse team.
Ability to use a mobile phone.
Ability to lift and/or move up to 40–60 pounds.
Ability to stand for long periods; walk; handle objects; balance; bend and reach; operate a foot pedal; and talk or hear.
Ability to occasionally climb ladders, sit, stoop, kneel, squat, crouch, or crawl.
Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.
Ability to communicate effectively verbally and in writing, including with people who have limited English skills.
Ability to organize, sort, categorize, count, add, subtract, record data, solve problems, communicate with the public, and create written communication.
Reliable attendance.
Ability to work a flexible schedule.

Nice To Haves

Forklift certification is optional, subject to eligibility requirements.

Responsibilities

Greet donors promptly, courteously, and in a friendly manner; unload donations from vehicles and offer tax receipts.
Evaluate donated items to determine whether they are acceptable for donation.
Sort donations into assigned categories and pack them safely into containers.
Inform the supervisor about station status, container footage, and condition.
Maintain accurate donor tallies and perform other support duties.
Maintain accurate and timely loading checklists.
Maintain a clean and safe work environment.
Identify and properly dispose of garbage and process recyclable material.
Build and maintain internal and external customer satisfaction.
Contribute to team effort by completing related work as needed.
Follow safe work practices, report potential hazards or accidents, and support a safety culture.
When certified to Seattle Goodwill standards, safely perform duties associated with forklift operation.
Maintain reliable attendance.
Perform other duties as assigned.

Benefits

Health plan with medical, dental, vision, and prescription coverage.
Employer-paid life, accidental death and dismemberment, and long-term disability insurance for salaried employees.
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
Flexible Spending Accounts (FSA) Plan.
Roth and 403(b) Retirement Savings Plan program.
Paid vacation, nine holidays, and sick time.
Limited paid time off for jury duty and bereavement leave.
Employee discounts.
Employee referral bonus.
Employee Assistance Program (EAP).
Mentorship Program.
Career advancement opportunities.
Paid job training.