Part-Time Donation Services Associate - Parker Store

Goodwill of Colorado • Parker, CO

16h • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate provides friendly, timely customer service and helps customers as needed, including lifting or unloading donations from vehicles or other areas. Donated goods must be handled respectfully and sorted appropriately.

This position works outside in all weather conditions and varying temperatures. Part-time morning shift is needed from 6:00 AM to 1:00 PM. Donation hours are Monday through Saturday, 8:00 AM to 8:30 PM, and Sunday, 9:00 AM to 7:00 PM. Pay is $17.01 per hour. The position was posted through 10/22/2026.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Ability to make decisions by following Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in various weather conditions and varying temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to meet the stated physical demands, including frequent lifting and carrying of heavy items, and continuous walking, standing, speaking, and repetitive movements.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, answer product questions as needed, and provide excellent customer service.
• Unload donations from vehicles or other areas for customers.
• Handle donated items carefully and sort them into appropriate bins or production areas.
• Inspect donations and assess quality to determine whether items should go to the sales floor or be shipped to other locations.
• Maintain a safe, organized, and clean environment in donation entrances and parking lot areas for customers and employees.
• Maintain remote donation centers, sheds, or trailers when applicable, including following opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report daily donation levels at remote locations to prevent trailers from becoming overstocked.
• Communicate promptly when donation warehouses or trailers are becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to help maintain a safe working environment.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or stand-alone center when necessary.
• Perform additional duties and responsibilities as required.

Benefits

• Eligible for Daily Pay, allowing employees voluntary access to earned pay on their own schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed