Part Time Donation Services Associate - County Line Store and Foxridge Donation Center

Goodwill of Colorado • Littleton, CO

1d • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate greets customers, provides friendly and efficient service, answers product questions, and assists with unloading donations. Donations must be handled carefully, inspected, and sorted for the sales floor or shipment to other locations. The position primarily works at the County Line Store and may also work at the Foxridge Donation Center. It involves working outdoors in varying weather conditions and temperatures. Donation hours are 9 a.m. to 5 p.m. at donation centers and 8 a.m. to 8:30 p.m. daily at stores. The associate may work at a store or stand-alone center as needed and may take on additional duties beyond those listed.

This is a part-time position. The schedule varies and may include weekends, evenings, holidays, and occasional overtime. The role requires regular lifting, carrying, pushing and pulling, along with standing and walking for extended periods.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Ability to make decisions by following Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment to assist with lifting heavy objects, such as a dolly or pallet jack.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that may include weekends, evenings, holidays, and occasional overtime.
• Physical ability to meet the stated demands, including frequent lifting and carrying of heavy items, frequent pushing and pulling, and continuous standing and walking.

Nice To Haves

• High school diploma or equivalent is preferred.
• One year of retail experience is preferred.

Responsibilities

• Greet customers promptly and provide excellent, friendly service, including answering product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donations carefully and sort them into appropriate bins or production areas.
• Inspect donations and determine their quality and whether they should go to the sales floor or be shipped to another location.
• Maintain a safe, organized, and clean environment in donation entrance and parking lot areas.
• When assigned to a remote donation center, maintain the site, sheds, or trailers and follow opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report daily donation levels at remote sites to prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures.
• Cross-train in other departments or areas and provide backup as required.
• Report to a store ADC or stand-alone center when necessary.

Benefits

• DailyPay access to earned pay on the employee’s chosen schedule; participation is voluntary.
• Part-time Retail and Sales/Operations employees are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
• Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program (PSLF).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED