Part-Time Donation Services Associate -Boulder Store and Boulder Donation Center

Goodwill of Colorado • Boulder, CO

22h • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate provides timely, friendly customer service and may help unload donations from vehicles or other areas. Donated items must be handled respectfully, inspected, and sorted for the sales floor or shipment to other locations.

This position may work at both a store and a donation center, including remote sites. It works outdoors in varying weather conditions and temperatures. Evening availability is required, and the schedule may include weekends, evenings, holidays, and occasional overtime. The position is part-time and pays $18.67 per hour.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Ability to make decisions by following Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment to assist with lifting heavy objects, such as a dolly or pallet jack.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Greet customers promptly, provide excellent customer service, and answer product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items with care and sort them into appropriate bins or production areas.
• Inspect donations and determine their quality and whether they should go to the sales floor or be shipped elsewhere.
• Maintain a safe, organized, and clean environment in donation entrances and parking areas.
• Maintain remote donation centers, sheds, or trailers and follow opening and closing procedures when assigned to a remote site.
• Keep supplies stocked at remote sites and track and report daily donation levels to prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies, procedures, and safety processes.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Cross-train in other departments or areas and provide backup as required.
• Report to a store donation center or stand-alone center when necessary.

Benefits

• Access to DailyPay, a voluntary benefit that allows employees to access their pay on their own schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 years old to participate.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed