Part Time Donation Services Associate - Belleview Store and Smoky Hill Donation Center

Goodwill of Colorado • Aurora, CO

5h • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate provides timely, friendly customer service; helps unload donations; handles donated goods with care; and sorts items for the sales floor, production areas, or shipment to other locations. The position is primarily based at the Belleview Store, with possible work at the Smoky Hill Donation Center or other donation sites as needed. It requires working outdoors in varying weather conditions and temperatures, and may involve a varied schedule including weekends, evenings, holidays, and occasional overtime. The listed pay is $17.21 per hour. The position is part-time.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Ability to make decisions using Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to meet the listed physical demands, including frequent lifting and carrying of heavy items and continuous standing and walking.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, provide courteous customer service, and answer product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items carefully and sort them into appropriate bins or production areas.
• Inspect donations and determine whether items are suitable for the sales floor or should be shipped elsewhere.
• Maintain a safe, organized, and clean donations entrance and parking lot for customers and employees.
• When assigned to a remote donation site, maintain the center, shed, or trailer and follow opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report donation levels daily at remote locations to prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Report to a store ADC or stand-alone center when necessary.
• Carry out additional duties and responsibilities as required.

Benefits

• Eligible part-time Retail and Sales/Operations employees may receive paid holidays, sick leave, jury duty leave, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
• Access to DailyPay, a voluntary benefit that allows employees to access their pay on their own schedule.
• Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED