Part Time Donation Services Associate - Belleview Store and Smoky Hill Donation Center

Goodwill of Colorado • Aurora, CO

23h • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers and/or stand-alone donation centers. The role provides friendly, timely customer service and may include lifting or unloading donations from vehicles or other areas. Associates handle donated goods with care and sort them into appropriate bins or production areas. The position primarily works at the Belleview Store and may also be asked to work at the Smoky Hill Donation Center. It requires working outside in varying weather conditions and temperatures, and may involve varied schedules including weekends, evenings, holidays, and occasional overtime. The listed pay is $17.21 per hour. The position is part-time.

Requirements

• A high school diploma or equivalent is preferred.
• One year of retail experience is preferred.
• Ability to make decisions according to Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in various weather conditions and varying temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to perform the essential duties, including frequent lifting and carrying of heavy items and continuous standing and walking.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Greet customers promptly, provide excellent customer service, and answer product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items carefully and sort them into appropriate bins or production areas.
• Inspect donations and assess quality to determine whether items should go to the sales floor or be shipped to other locations.
• Maintain a safe, organized, and clean environment in donation entrance and parking lot areas for customers and employees.
• Maintain remote donation centers, sheds, and/or trailers when applicable, including following opening and closing procedures.
• Keep supplies stocked at remote sites as necessary.
• Track and report daily donation levels to prevent trailers from becoming overstocked at remote centers.
• Communicate promptly when donation warehouses or trailers are becoming full and a truck is needed.
• Follow retail center and donation center policies, procedures, and safety processes.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or stand-alone center when necessary.

Benefits

• Eligible for DailyPay, a voluntary benefit providing access to earned pay on the employee’s schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED