Part Time Donation Services Associate - County Line Store and Foxridge Donation Center

Goodwill of Colorado • Centennial, CO

1d • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate greets customers promptly, provides friendly and efficient service, answers questions, and may unload donations from vehicles or other areas. Donated goods must be handled with care, inspected, and sorted for the sales floor or shipment to other locations.

The position primarily works at the County Line Store and may also be assigned to the Foxridge Donation Center or other donation locations as needed. It involves working outdoors in varying weather conditions and temperatures. Donation hours are 9 a.m. to 5 p.m. at donation centers and 8 a.m. to 8:30 p.m. daily at stores. The schedule may include weekends, evenings, holidays, and occasional overtime.

This is a part-time position paying $17.21 per hour. It is eligible for DailyPay. Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. Employees may contribute to the retirement plan on a pre-tax or post-tax Roth basis; participants must be at least 18 years old. Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Ability to make decisions in accordance with Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and send and receive email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to meet the listed physical demands, including frequent lifting and carrying of heavy items and continuous standing and walking.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Greet customers promptly, provide excellent customer service, and answer product questions as needed.
• Unload donations from customers’ vehicles or other areas.
• Handle donations with care and sort them into appropriate bins or production areas.
• Inspect donations and determine their quality and whether they should go to the sales floor or be shipped to other locations.
• Maintain a safe, organized, and clean environment in donation entrance and parking lot areas.
• Maintain remote donation centers, sheds, or trailers when applicable, including following opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report daily donation levels to prevent trailers from becoming overstocked at remote locations.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to help maintain a safe working environment.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or stand-alone center when necessary.

Benefits

• DailyPay access to earned pay on the employee’s chosen schedule.
• Paid holidays for eligible part-time Retail and Sales/Operations Division employees.
• Sick leave for eligible part-time Retail and Sales/Operations Division employees.
• Jury duty leave for eligible part-time Retail and Sales/Operations Division employees.
• Bereavement leave for eligible part-time Retail and Sales/Operations Division employees.
• Pre-tax or post-tax Roth retirement plan contributions; employees must be at least 18 years old to participate.
• Public Service Loan Forgiveness Program eligible employer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed