Part-Time Donation Services Associate - Grand Junction Store and Clifton Donation Center

Goodwill of Colorado • Grand Junction, CO

3d • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate greets customers, provides friendly and timely service, and helps unload donations from vehicles or other areas. Donated goods must be handled with care and sorted appropriately for the sales floor, production areas, or shipment to other locations.

The role works outdoors in varying weather conditions and temperatures. It may involve assignments at the Grand Junction Store, the Clifton Donation Center, or other donation locations as needed. Associates help maintain safe, clean, and organized donation entrances and parking areas; keep remote-site supplies stocked; monitor donation levels; and communicate when a trailer or warehouse needs a truck. The position also supports drivers with loading and unloading, follows Goodwill policies and safety procedures, and may cross-train or provide backup in other departments.

Requirements

• Must be able to make decisions according to Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and send and receive email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment to assist with lifting heavy objects, such as a dolly or pallet jack.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must be able to work a varied schedule including weekends, evenings, and holidays, with occasional overtime as necessary.
• Physical ability to frequently lift and carry 45 pounds or more, and to perform the listed physical demands of the position.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, answer product questions as needed, and provide excellent customer service.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items with care and sort them into appropriate bins or production areas.
• Inspect donations and determine whether items should go to the sales floor or be shipped to another location.
• Maintain a safe, clean, and organized environment in donation entrances and parking areas.
• Maintain remote donation centers, sheds, or trailers as applicable, including following opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report daily donation levels at remote locations to prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail and donation center policies, procedures, and safety processes.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Cross-train in other departments or areas and provide backup as required.
• Report to a store ADC or stand-alone donation center when necessary.

Benefits

• Eligible for DailyPay, a voluntary benefit providing access to earned pay on the employee’s schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed