Part-Time Donation Services Associate -Boulder Store and Boulder Donation Center

Goodwill of Colorado • Boulder, CO

7d • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The role provides timely, friendly customer service and may involve helping unload donations from vehicles or other areas. Associates handle donated goods with care, inspect and sort items for the sales floor or shipment to other locations, and help maintain safe, organized, and clean donation areas. The position may involve working at both the Boulder store and donation center, including outdoors in varying weather conditions. Evening availability is required, and schedules may include weekends, evenings, holidays, and occasional overtime. The position is part-time and pays $18.67 per hour.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Ability to make decisions by following Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in various weather conditions and varying temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Availability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Evening availability required.
• Ability to work outdoors in all weather conditions and handle the listed physical demands.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, provide friendly customer service, and answer product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items carefully and sort them into appropriate bins or production areas.
• Inspect donations and determine their quality, sorting items for the sales floor or shipment to other locations.
• Maintain a safe, organized, and clean environment in donation entrances and parking lot areas.
• Maintain remote donation centers, sheds, or trailers when applicable, including following opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report daily donation levels to help prevent remote trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to support a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or stand-alone center when necessary.

Benefits

• Eligible for DailyPay, a voluntary benefit providing access to earned pay on the employee's schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty leave, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 years old to participate.
• Employer is eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED