Part-Time Donation Services Associate - Evergreen Donation and Golden Store

Goodwill of Colorado • Golden, CO

5d • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The role provides friendly and efficient customer service, assists with unloading donations, and handles donated goods with care. The position works outdoors in varying weather conditions and temperatures, and may be assigned to the Evergreen Donation location, the Golden Store, or other donation center locations as needed.

Associates inspect and sort donated items for the sales floor or shipment to other locations, maintain clean and safe donation entrance and parking areas, and may maintain remote donation centers, sheds, or trailers. The role also involves tracking donation levels, communicating when trailers or warehouses are becoming full, assisting drivers with loading and unloading, and cross-training or providing backup in other areas. The position requires a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

This is a part-time position paying $17.21 per hour. The posting is scheduled to remain open through November 9, 2026.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Ability to make decisions in accordance with Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in various weather conditions and temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule, including weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, answer product questions as needed, and provide excellent customer service.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items with care and sort them into appropriate bins or production areas.
• Inspect donations and determine whether items should be sorted for the sales floor or shipped to other locations.
• Maintain a safe, organized, and clean environment in donation entrances and parking lot areas for customers and employees.
• Maintain remote donation centers, sheds, or trailers when applicable, including following opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report daily donation levels at remote donation centers to prevent trailers from becoming overstocked.
• Communicate promptly when donation warehouses or trailers are becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to help maintain a safe working environment.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or stand-alone center when necessary.
• Perform additional duties and responsibilities as required.

Benefits

• Eligible for DailyPay, a voluntary benefit providing access to earned pay on the employee’s preferred schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 years old to participate.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED