Donation Processing Associate
About The Position
The Salvation Army is an international movement and part of the universal Christian church. Its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Thrift stores help fund Adult Rehabilitation Centers and provide affordable shopping options to the community. The Donation Processing Associate is the first point of contact for donors. The role combines customer service, donation processing, and mission-driven work supporting The Salvation Army’s community programs. The position is part-time, up to 28 hours per week, in Zion. Hours are listed as 10:00 a.m.–3:00 p.m., may vary, and include Sunday.
Requirements
- High school diploma or currently pursuing one.
- Strong English communication skills for interactions with donors and team members.
- Basic computer skills and ability to learn new systems.
- Basic math skills.
- Ability to pass a pre-employment background check.
- Availability for a flexible schedule that includes weekends, holidays, and evenings.
- Ability to regularly lift and move up to 50 pounds and occasionally lift and move up to 100 pounds.
- Ability to stand for extended periods and walk, reach, climb, balance, stoop, kneel, and crouch as needed.
- Ability to work in various weather conditions, including outdoor exposure.
Responsibilities
- Greet donors, offer assistance, and provide exceptional donor service.
- Process and track donations accurately.
- Maintain a clean and well-organized donation area.
- Sort, load, and unload Salvation Army trucks according to center policy.
- Power sort donations as they arrive, where applicable.
- Support production processes as needed.
- Safeguard donated materials and assigned equipment.
- Report complaints, damage, or injuries occurring in the donation area.
- Guide donors on acceptable materials and provide information about pickup services for heavy items.
Benefits
- 403(b) retirement savings plan with immediate eligibility.
- Voluntary life insurance options.
- Vacation days, with accrual beginning after the first month and eligibility after 90 days; prorated for part-time.
- Personal days, with eligibility after 90 days; prorated for part-time.
- Sick days with discretionary days; prorated for part-time.
- Paid holidays with immediate eligibility; prorated for part-time.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
