Donation Attendant

GOODWILL INDUSTRIES OF DALLAS INC • Irving, TX

2d • $0 - $15 • Onsite

About The Position

Under the direction of the Team Leader and Production Team Leader, the Donation Attendant greets customers and donors and processes donations. The role includes receiving donations, issuing receipts, helping coworkers or donors lift items, maintaining the stockroom and production area, and assisting customers and donors. The position is based at North Irving in Irving, Texas, and pays $14.75 per hour.

Requirements

• Ability to adhere to the organization’s Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to listen and follow directions.
• Ability to provide excellent customer service.
• Ability to react calmly and respond to emergency situations.
• Knowledge of textile articles related to garment classification, such as gowns, shirts, and pants.
• Ability to read, write, speak, and understand English.
• Ability to regularly lift and/or move up to 40 pounds.
• Ability to stand and walk for long periods and to stoop, bend, kneel, push, pull, turn side to side, and lean to remove items from containers.
• Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

• Greet customers courteously and provide prompt, efficient, and accurate customer service.
• Receive donations professionally and issue receipts for donated articles.
• Assist customers with lifting items in and out of their vehicles.
• Sort incoming donations into the proper carts or bins and assess their quality.
• Sort and price hard goods.
• Keep the production area clean and safe, and maintain other store areas as directed.
• Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
• Provide general information to customers and donors.
• Assist processors when needed.
• Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
• React calmly and respond to emergency situations.
• Refer customer and donor complaints to management in a timely manner.
• Perform other duties as assigned by the Team Leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed