Donation Attendant
GOODWILL INDUSTRIES OF DALLAS INC•Rockwall, TX
•$0 - $15•Onsite
About The Position
The Donation Attendant works under the direction of the Team Leader and Production Team Leader to greet customers and donors and process donations. The role includes receiving donations and issuing receipts, helping customers and coworkers lift items, sorting and pricing hard goods, maintaining the stockroom and production area, and providing customer and donor assistance. The position is full-time, entry-level, and based in Rockwall, Texas, with a day shift and no travel.
Requirements
- Ability to adhere to the organization’s Core Principles.
- Knowledge of retail and/or stock handling.
- Ability to listen to and follow directions.
- Ability to provide excellent customer service.
- Ability to react calmly and respond to emergency situations.
- Knowledge of textile articles and garment classification, such as gowns, shirts, and pants.
- Ability to read, write, speak, and understand English.
- Ability to regularly lift and/or move up to 40 pounds; the description also states occasional lifting and/or moving up to 40 pounds.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Ability to stand and walk for long periods.
- Ability to stoop, bend, kneel, push, and pull.
- Sufficient mobility to turn side to side, lean, and remove items from containers.
Responsibilities
- Greet customers courteously and professionally and provide prompt, efficient, and accurate customer service.
- Receive donations professionally and issue receipts for donated articles.
- Assist customers with lifting items into and out of their vehicles.
- Sort incoming donations into appropriate carts or bins and assess donation quality.
- Sort and price hard goods.
- Keep the production area clean and safe, along with other store areas as directed.
- Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
- Provide general information to customers and donors.
- Assist processors when needed.
- Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
- Respond calmly to emergencies.
- Refer customer and donor complaints to management in a timely manner.
- Perform other duties assigned by the Team Leader.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
