Donation Attendant

GOODWILL INDUSTRIES OF DALLAS INC • Dallas, TX

1d • $0 - $15

About The Position

The Donation Attendant works under the direction of the Team Leader and Production Team Leader to greet customers and donors and process donations. The role involves receiving donations, issuing receipts, helping donors and coworkers lift items, maintaining the stockroom and production area, and assisting customers and donors. The position is full-time, on the day shift, and located at Forest Marsh in Dallas, Texas.

Requirements

• Ability to adhere to the organization’s Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to listen to and follow directions.
• Ability to provide excellent customer service.
• Ability to react calmly and respond to emergency situations.
• Knowledge of textile articles related to garment classification, such as gowns, shirts, and pants.
• Ability to read, write, speak, and understand English.
• Ability to regularly lift and/or move up to 40 pounds; the posting also states occasional lifting and/or moving up to 40 pounds.
• Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to stand and walk for long periods.
• Ability to stoop, bend, kneel, push, and pull.
• Sufficient mobility to turn from side to side and lean and remove items from containers.

Responsibilities

• Greet customers courteously and provide prompt, efficient, and accurate customer service.
• Receive donations professionally and issue receipts for donated items.
• Assist customers with lifting items into and out of their vehicles.
• Sort incoming donations into the appropriate carts or bins and assess their quality.
• Sort and price hard goods.
• Keep the production area clean and safe, as well as other store areas as directed.
• Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
• Provide general information to customers and donors.
• Assist processors when needed.
• Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
• React calmly and respond to emergency situations.
• Refer customer and donor complaints to management in a timely manner.
• Perform other duties as assigned by the Team Leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed