Donation Attendant

GOODWILL INDUSTRIES OF DALLAS INC • Carrollton, TX

2d • $15 - $15 • Onsite

About The Position

Under the direction of the Team Leader and Production Team Leader, the Donation Attendant greets customers and donors and processes donations. The role receives donations, issues receipts, helps donors and coworkers lift items, maintains the stockroom and production area, and assists donors and customers. The position also sorts and prices hard goods, provides general information, supports processors, follows product-safety and public-protection guidelines, and refers complaints to management.

Requirements

• Ability to adhere to the organization’s Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to listen to and follow directions.
• Ability to provide excellent customer service.
• Ability to react calmly and respond to emergency situations.
• Knowledge of textile articles related to garment classification, such as gowns, shirts, and pants.
• Ability to read, write, speak, and understand English.
• Regularly lift and/or move up to 40 pounds; the description also states occasional lifting and/or moving up to 40 pounds.
• Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to stand and walk for long periods.
• Ability to stoop, bend, kneel, push, and pull.
• Sufficient mobility to turn from side to side, lean, and remove items from containers.

Responsibilities

• Greet customers courteously and provide prompt, efficient, and accurate customer service.
• Receive donations professionally and issue receipts for donated items.
• Assist customers with lifting items in and out of their vehicles and assist coworkers or donors with lifting items.
• Sort incoming donations into appropriate carts or bins and determine their quality.
• Sort and price hard goods.
• Keep the production area clean and safe, as well as other store areas as directed.
• Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
• Provide general information to customers and donors.
• Assist processors when needed.
• Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
• React calmly and respond to emergency situations.
• Refer customer or donor complaints to management promptly.
• Perform other duties assigned by the Team Leader.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed