Donation Attendant (Lakeshore)

Goodwill Industries Of Southeastern Louisiana•New Orleans, LA

About The Position

The Donation Attendant represents Goodwill positively to donors, accepts donations from the public, and issues donation receipts. The role includes sorting donated materials as instructed and maintaining a clean, hazard-free work area. Attendants provide prompt, courteous service, promote safe and efficient interactions with donors, and follow company safety policies. The position may also involve working at an attended donation station on an alternate schedule with little or no notice, along with other related duties as assigned. The work involves considerable physical exertion, exposure to unsuitable donated goods and materials, prolonged standing and walking, frequent bending, stooping, and stretching, and lifting and carrying items weighing up to 25 pounds frequently and 50 pounds occasionally. The attendant must be able to work in a hectic environment with occasional high-stress periods and a flexible schedule that may include days, nights, and weekends.

Requirements

  • Interact cordially and productively with a variety of people.
  • Market Goodwill and explain its mission to the general public.
  • Read, write, and communicate clearly in English.
  • Be able to stand and walk for prolonged periods and bend, stoop, and stretch frequently.
  • Lift and carry up to 25 pounds frequently and 50 pounds occasionally.
  • Function in a hectic work environment with occasional periods of high stress.
  • Work a flexible schedule on short notice, including days, nights, and weekends.

Nice To Haves

  • High school diploma or GED (preferred, but not required).
  • Prior work experience in the service industry (preferred, but not required).

Responsibilities

  • Project a positive image of Goodwill to all donors.
  • Sort donated materials as instructed.
  • Maintain a clean, hazard-free work environment.
  • Promote safe, efficient, and courteous service to donors.
  • Accept donations from the general public and issue donation receipts.
  • Represent the company through prompt, courteous service.
  • Follow company safety policies applicable to the work area.
  • Perform other work-related duties as assigned.
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