Donation Attendant Store
About The Position
The Donation Attendant contributes to Goodwill’s mission by assisting customers with donated goods and ensuring donations are pre-sorted in a timely, accurate, and safe manner. The role provides courteous service to donors, helps unload donated goods from vehicles, sorts and labels donations, and loads trailers. It also involves maintaining an orderly and safe work area, protecting company assets, following department procedures, communicating issues to a supervisor, and representing Goodwill positively through appropriate dress and hygiene. No previous experience is required. A high school diploma or GED is preferred, though a combination of education and work experience may be considered. The associate does not have supervisory responsibilities and is not required to drive as part of the job. Successful completion of a criminal background check is required. Evening and/or weekend availability may be needed based on business needs.
Requirements
- No previous experience is required.
- A high school diploma or GED is preferred; a combination of education and work experience may be considered.
- Must successfully pass a criminal background check.
- Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
- Must be available to work evenings and/or weekends as business needs dictate.
Nice To Haves
- High school diploma or GED.
Responsibilities
- Provide prompt, efficient, and courteous service to internal and external customers.
- Greet donors and assist them with unloading donations from their vehicles while avoiding damage to the vehicles.
- Presort donations by category and label them accurately.
- Load trailers safely, efficiently, and accurately.
- Maintain a clean, organized, and safe work area for associates and customers.
- Protect company assets and immediately report known or suspected security or theft problems.
- Follow department policies and procedures.
- Communicate consistently with the supervisor about donation-area and customer problems.
- Adhere to Goodwill’s dress code and personal hygiene standards.
- Use sound judgment when handling customer matters and making decisions that positively affect customers and Goodwill.
- Follow Goodwill safety rules and regulations.
- Follow privacy and security procedures when handling confidential information.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
