Donation Attendant Store - Chesapeake

Goodwill Of Central And Coastal Virginia • Chesapeake, VA

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About The Position

The Donation Attendant Store associate contributes to Goodwill’s mission by assisting customers with donated goods and ensuring donations are pre-sorted in a timely, accurate, and safe manner. The role involves welcoming donors, helping unload donations, sorting and labeling items, and loading trailers. Associates maintain a clean and secure work area, follow department policies and safety procedures, and communicate with their supervisor about donation-area or customer concerns. The position has no supervisory responsibilities. A criminal background check is required. A high school diploma or GED is preferred; a combination of education and work experience may be considered. No prior experience or professional certifications are required, and driving is not part of the job duties. Evening and/or weekend availability may be needed based on business needs.

Requirements

• No previous experience required.
• No professional certifications required.
• Must successfully pass a criminal background check.
• Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
• Must be available to work evenings and/or weekends as business needs dictate.
• High school diploma or GED preferred; a combination of education and work experience may be considered.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Provide prompt, efficient, and courteous service to internal and external customers.
• Greet donors and help unload donations, taking care not to damage their vehicles.
• Presort donations by category and label them accurately.
• Load trailers safely, efficiently, and accurately.
• Maintain a clean, organized, and safe work area for associates and customers.
• Protect company assets and promptly report known or suspected security or theft problems.
• Follow department policies and procedures.
• Communicate consistently with the supervisor about donation-area and customer problems.
• Maintain Goodwill’s dress code and personal hygiene standards to present a positive public image.
• Use sound judgment in customer interactions and decisions affecting customers and Goodwill.
• Follow Goodwill safety rules and regulations.
• Handle confidential information in accordance with Goodwill’s privacy policy and related procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED