Donation Attendant Store
About The Position
The Donation Attendant supports Goodwill’s mission by assisting customers with donated goods and ensuring donations are presorted safely and accurately. The role includes welcoming donors, helping unload donations while taking care not to damage vehicles, sorting and labeling donations by category, and loading trailers. The attendant maintains a clean and organized work area, protects company assets, follows department policies and procedures, and communicates donation-area or customer issues to a supervisor. The position has no supervisory responsibilities. A criminal background check is required. The associate is not required to drive as part of the job. At least two closing shifts from 2:30 p.m. to 8:30 p.m. are required; additional evening or weekend availability may be needed based on business needs. The work involves frequent lifting and/or carrying objects weighing up to 25 pounds and lifting up to 50 pounds, with occasional exposure to extreme temperatures, noise, fumes, or dust.
Requirements
- No previous experience is required.
- High school diploma or GED preferred; a combination of education and work experience may be considered.
- Must successfully pass a criminal background check.
- Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
- Must be available to work at least two closing shifts from 2:30 p.m. to 8:30 p.m.
- Must be available to work evenings and/or weekends as business needs dictate.
Nice To Haves
- High school diploma or GED.
Responsibilities
- Provide prompt, efficient, and courteous service to internal and external customers.
- Greet donors promptly and help unload their vehicles, taking care not to damage them.
- Presort donations by category and label them accurately.
- Load trailers safely, efficiently, and accurately.
- Maintain a clean and organized work environment to support safety for associates and customers.
- Help secure company assets and immediately report known or suspected security or theft problems.
- Follow department policies and procedures.
- Communicate consistently with the supervisor about donation-area and customer problems.
- Follow Goodwill’s dress code and personal hygiene standards.
- Use sound judgment when dealing with customers and making decisions that benefit customers and Goodwill.
- Follow Goodwill safety rules and regulations.
- Follow privacy procedures for handling confidential information, if accessed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
