Donation Attendant - Carlisle

Goodwill Easterseals Miami Valley•Carlisle, OH

5d•Onsite

About The Position

The Donation Attendant performs retail sales functions and accepts, sorts, evaluates, prepares, and prices donated merchandise for sale in retail stores according to the Retail Procedures Manual. The role provides friendly, professional customer service; operates the cash register; handles donation and stock duties; maintains records and reports; and keeps store and work areas safe and orderly. The position requires a flexible schedule based on store needs, a helpful and enthusiastic attitude, and compliance with agency policies and safety standards. The role has no supervisory responsibilities. The work includes receiving and loading donations, inspecting merchandise for saleability and quality, testing electrical appliances for safe operation, preparing goods for resale, and maintaining displays and the garment-pulling system. The attendant may perform housekeeping and shipping/receiving tasks, including loading and unloading trailers. The employee regularly stands and walks, handles objects and tools, and may occasionally work outdoors in weather conditions or be exposed to electrical-shock risk. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Ability to perform each essential duty satisfactorily, with reasonable accommodations available where applicable.
Ability to pass a criminal background check and random drug screens.
Ability to work a flexible schedule to meet store needs.
Ability to regularly lift and/or move up to 50 pounds.
Ability to perform housekeeping duties, including vacuuming and restroom cleaning; some duties require working outdoors in the elements.
Ability to perform shipping and receiving duties, including safely and efficiently loading and unloading trailers; powered equipment may be used.
Ability to work as a team member and independently.
Ability to accept and load donations, sort and pack goods, and maintain donation records and reports.

Nice To Haves

High school diploma or GED preferred, but not required.
Retail sales experience, including cashiering, customer service, and shipping/receiving, preferred but not required.
Box truck experience preferred, but not required.

Responsibilities

Provide friendly and professional customer service, including greeting customers, selling, and handling telephone interactions.
Operate the cash register accurately and efficiently, including processing payments, discounts, receipts, and change.
Load and sort materials on trailers according to instructions; safely unload and load trailers as needed.
Receive and handle donated goods from donors, including clothing, furniture, appliances, and household goods.
Inspect donated textiles, furniture, appliances, household wares, books, toys, decorations, sporting goods, and other items to determine saleability.
Perform stock duties, including sorting and hanging garments, placing them on appropriate racks, updating the pulling system, stocking shelves, and maintaining displays.
Meet Goodwill quality-control standards for textiles, miscellaneous goods, and furniture.
Test electrical appliances to determine whether they operate safely.
Complete assigned reports and records accurately, including donation counts, readings, daily business statements, deposits, and cash-drawer records.
Price merchandise according to prescribed criteria and prepare textiles and other goods for resale.
Disinfect upholstered materials using Steri-Fab.
Maintain the premises in compliance with agency safety and housekeeping practices, including cleaning duties and restroom maintenance.
Follow the dress code and maintain a professional image and attitude.
Comply with agency policies, procedures, and safety standards, as well as applicable regulatory standards.
Perform other assigned duties while maintaining an enthusiastic and helpful attitude.