Donation Attendant - Carlisle

Goodwill Easterseals Miami Valley•Carlisle, OH

About The Position

The Donation Attendant performs retail sales functions and accepts, sorts, inspects, prices, and prepares donated merchandise and textiles for resale in retail stores according to the Retail Procedures Manual. The role provides customer service, operates a cash register, handles donations, and supports store stocking, housekeeping, reporting, and safety practices. The position requires a flexible schedule to meet store needs and a professional, enthusiastic, and helpful attitude.

Requirements

Must be able to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Must be able to pass a criminal background check and random drug screens.
Must maintain the ability to regularly lift and/or move up to 50 pounds.
Must be able to perform housekeeping duties, including vacuuming and restroom cleaning, with some work outside in the elements.
Must safely and efficiently perform shipping and receiving duties, including unloading and loading trailers, potentially using powered equipment.
Must be able to accept and load donations and perform sorting and packing tasks.
Must be able to maintain donation records and reports.
Must be willing and able to work as a team member and independently.
Must be able to work a flexible schedule to comply with store needs.
Physical demands include regularly standing, walking, using hands to handle objects or controls, reaching, and talking or hearing; occasional climbing or balancing, stooping, kneeling, crouching, crawling, tasting, or smelling; and lifting up to 10 pounds regularly, 25 pounds frequently, and 50 pounds occasionally.
Specific vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

High school diploma or GED preferred, but not required.
Experience in retail sales involving cashiering, customer service, and shipping/receiving preferred, but not required.
Box truck experience preferred, but not required.

Responsibilities

Provide friendly, professional customer service, including greeting customers, selling, and answering telephone inquiries.
Maintain a cheerful, pleasant disposition and meet agency customer-service standards.
Load and sort materials on trailers according to instructions; perform shipping and receiving, including safely unloading and loading trailers, potentially using powered equipment.
Maintain the premises according to agency safety and housekeeping practices, including cleaning duties.
Operate the cash register accurately and efficiently, handling change, receipts, checks, charges, and discounts.
Receive and handle donated goods from donors.
Inspect textiles, furniture, appliances, household wares, novelty items, books, toys, decorations, and sporting goods to determine whether they are saleable.
Sort and hang garments, place them on the appropriate racks, and keep the pulling system up to date.
Stock shelves and maintain displays.
Ensure Goodwill quality-control standards are met for textiles, miscellaneous goods, and furniture.
Test electrical appliances to determine whether they operate safely.
Complete assigned reports accurately, including donation counts, readings, daily business statements, deposits, and cash drawer records.
Price merchandise according to prescribed criteria and prepare textiles and goods for resale.
Disinfect upholstered materials using Steri-Fab.
Follow the Goodwill dress code and maintain a professional image and attitude.
Perform additional duties as assigned by a manager, assistant, or supervisor, and maintain an enthusiastic and helpful attitude.
Comply with agency policies, procedures, and safety standards, maintaining work areas to meet CARF, Department of Labor, and other regulatory standards.
Accept and load donated clothing, furniture, appliances, and other household goods; sort and pack donations securely; and maintain donation records and reports.
Work as a team member and independently, and contribute suggestions and decisions that support store performance and business growth.