Donation Attendant Store - Weir Place

Goodwill Of Central And Coastal Virginia • Chester, VA

7d

About The Position

The Donation Attendant supports Goodwill’s mission by assisting customers with donated goods and ensuring donations are presorted promptly, accurately, and safely. The role includes greeting donors, helping unload donations from vehicles without damaging them, sorting and labeling donations, and loading trailers. The associate maintains a clean and organized work area, protects company assets, follows department policies and safety procedures, and communicates donation-area or customer issues to a supervisor. The associate must meet Goodwill’s dress code and hygiene standards and use sound judgment when assisting customers. This position has no supervisory responsibilities. A criminal background check is required. The associate is not required to drive as part of the job. The work environment is moderate, with occasional exposure to temperature extremes, noise, fumes, and dust. Evening and/or weekend availability may be required as business needs dictate.

Requirements

• No previous experience is required.
• A high school diploma or GED is preferred; a combination of education and work experience may be considered.
• Must successfully pass a criminal background check.
• Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
• Must be available to work evenings and/or weekends as business needs dictate.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Provide prompt, efficient, and courteous service to internal and external customers.
• Greet donors and assist them with unloading donations from their vehicles while taking care not to damage the vehicles.
• Presort donations by category and label them accurately.
• Load trailers safely, efficiently, and accurately.
• Maintain a clean and organized work environment to support the safety of associates and customers.
• Protect company assets and immediately report known or suspected security or theft problems.
• Follow department policies and procedures.
• Communicate consistently with the supervisor about problems in the donation area and customer issues.
• Follow Goodwill dress code and personal hygiene standards.
• Use sound judgment in customer interactions and make decisions that positively affect customers and Goodwill.
• Follow Goodwill safety rules and regulations.
• Follow procedures for protecting confidential information and its privacy and security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED