Donation Attendant - Wapakoneta

Goodwill Easterseals Miami Valley•Wapakoneta, OH

About The Position

The Donation Attendant performs retail sales functions, accepts merchandise donations, and selects and prices donated goods and textiles for sale in retail stores according to the Retail Procedures Manual. The role provides friendly, professional customer service; operates a cash register; handles and sorts donations; prepares merchandise for resale; and maintains store premises, stock, displays, and records in line with agency procedures and safety standards. The position includes inspecting donated merchandise for saleability, testing electrical appliances for safe operation, pricing goods, and disinfecting upholstered materials using Steri-Fab. The attendant also performs housekeeping and shipping and receiving tasks, which may involve working outside in the elements and using powered equipment to load or unload trailers. The employee must work a flexible schedule to meet store needs and may perform additional duties assigned by a manager, assistant, or supervisor. The position has no supervisory responsibilities.

Requirements

High school diploma or GED preferred, but not required.
Retail sales experience involving cashiering, customer service, and shipping and receiving is preferred, but not required.
Must be able to pass a criminal background check and random drug screens.
Must be able to perform housekeeping duties, including vacuuming and restroom cleaning, sometimes outside in the elements.
Must be willing and able to work as a team member and independently.
Must be able to accept and load donations, and perform sorting and packing tasks.
Must be able to maintain records and reports of donations.
Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must work a flexible schedule to meet store needs.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

Box truck experience is preferred, but not required.
Ability to offer suggestions and make decisions that positively affect the store and support business growth.
Willingness to embrace the agency’s empowerment and continuous improvement culture.

Responsibilities

Provide friendly and professional customer service, including greeting customers, selling, and answering telephone inquiries.
Operate the cash register accurately and efficiently, including handling change, receipts, checks, charges, and discounts.
Load and sort materials on trailers according to instructions; safely perform shipping and receiving, including unloading and loading trailers, possibly using powered equipment.
Maintain store premises in compliance with agency safety and housekeeping practices, including cleaning and housekeeping duties.
Receive and handle donated goods from donors, and accept and load clothing, furniture, appliances, and other household goods.
Inspect textiles, furniture, appliances, household wares, novelty items, books, toys, decorations, and sporting goods to determine whether they are saleable.
Sort and hang garments, place them on the appropriate racks, and keep the pulling system up to date.
Stock shelves and maintain merchandise displays.
Ensure Goodwill quality-control standards are met for textiles, miscellaneous goods, and furniture.
Test electrical appliances to determine whether they operate safely.
Complete assigned reports accurately, including donation counts, readings, daily business statements, deposits, and cash-drawer records.
Price merchandise according to prescribed criteria and prepare textiles and goods for resale.
Disinfect upholstered materials using Steri-Fab.
Follow the Goodwill dress code and maintain a professional image and attitude.
Perform sorting and packing tasks to secure donations and maintain donation records and reports.
Comply with agency policies, procedures, and safety standards, and maintain work areas to meet CARF, Department of Labor, and other regulatory standards.
Perform additional duties as assigned and maintain an enthusiastic and helpful attitude.