Donation Attendant - Wapakoneta

Goodwill Easterseals Miami Valley•Wapakoneta, OH

1d•Onsite

About The Position

The Donation Attendant performs retail sales functions, accepts merchandise donations, and selects and prices donated goods and textiles for resale according to the Retail Procedures Manual. The role provides friendly, professional customer service; operates the cash register; inspects and prepares merchandise for sale; and performs stocking, housekeeping, shipping, and receiving duties. The attendant follows Goodwill quality-control, safety, dress-code, and agency procedures, and completes assigned reports accurately. The role requires a flexible schedule to meet store needs and an enthusiastic, helpful attitude. There are no supervisory responsibilities.

Requirements

High school diploma or GED preferred but not required.
Retail sales experience involving cashiering, customer service, and shipping or receiving preferred but not required.
Box truck experience preferred but not required.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Must be able to pass a criminal background check and random drug screens.
Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be able to stand, walk, handle objects, tools, or controls, reach with hands and arms, and talk or hear regularly; occasionally climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.
Must have the vision abilities required for close, distance, and color vision, peripheral vision, depth perception, and adjustment of focus.
Must be able to accept and load donations of clothing, furniture, appliances, and other household goods; perform sorting and packing tasks; and maintain donation records and reports.
Must be able to perform housekeeping duties and shipping and receiving tasks safely and efficiently.
Must be willing and able to work as a team member and independently.
Must be able to work a flexible schedule to comply with store needs.

Nice To Haves

High school diploma or GED.
Retail sales experience involving cashiering, customer service, and shipping or receiving.
Box truck experience.

Responsibilities

Provide friendly and professional customer service, including greeting customers, selling, and answering telephone calls.
Operate the cash register accurately and efficiently, including handling change, receipts, checks, charges, and discounts.
Receive, accept, load, sort, and handle donated goods; sort and pack donations and load materials onto trailers according to instructions.
Inspect donated textiles, furniture, appliances, household wares, novelty items, books, toys, decorations, and sporting goods for saleability.
Price merchandise according to prescribed criteria and prepare textiles and goods for resale.
Sort and hang garments, place them on appropriate racks, keep the pulling system up to date, stock shelves, and maintain displays.
Meet Goodwill quality-control standards for textiles, miscellaneous goods, and furniture.
Test electrical appliances to determine whether they operate safely.
Disinfect upholstered materials using Steri-Fab.
Complete assigned reports accurately, including donation counts, readings, daily business statements, deposits, and cash drawer records.
Maintain premises through housekeeping and safety practices, including vacuuming and cleaning restrooms; some work may be outdoors.
Perform shipping and receiving duties, including safely and efficiently unloading and loading trailers, potentially using powered equipment.
Follow the Goodwill dress code and maintain a professional image and attitude.
Comply with agency policies, procedures, safety standards, and applicable regulatory standards, including CARF and Department of Labor standards.
Work as a team member and independently, and offer suggestions and make decisions that support store operations and business growth.
Perform additional duties as assigned by a manager, assistant, or supervisor.