Donated Goods Donor Greeter Part Time 021
About The Position
The Donor Greeter, under the supervision of Store Management, greets donors, accepts donations, distributes donation receipts, places materials in the proper staging area, and loads and unloads trailers safely and efficiently. The role provides courteous customer service, applies Agency policy when accepting or declining donations, accurately maintains donor records and electronic counts, and handles donated materials carefully to maximize their value. The position also ensures containers are labeled and accurately scanned in the electronic warehouse management system, maintains a safe and organized work area, and attends work regularly. The employee may also perform processing, janitorial, and other duties assigned by store management. This is a part-time retail position at Goodwill Manteca in Manteca, California. The work setting is fast-paced, with variable conditions and exposure to temperatures from 25 to 115 degrees. The schedule is flexible and may include weekends, holidays, and evenings. The job involves moderate to heavy emotional effort when interacting with supervisors and customers, and physical demands including standing for long periods, ambulating, reaching, bending and lifting from the waist, and lifting up to 35 pounds. Reasonable accommodations may be made for individuals with disabilities.
Requirements
- Six months of customer service work experience and/or six months of material handling experience.
- Elementary education required.
- Ability to work with diverse populations and interact courteously with the public.
- Ability to work with minimal supervision and comprehend basic and detailed instructions.
- Ability to display excellent customer service and integrity in handling products.
- Ability to ambulate, reach, lift up to 35 pounds, bend and lift from the waist, and stand for long periods.
- Good hand/eye coordination and dexterity in the upper extremities and upper torso.
Nice To Haves
- Knowledge of material handling is highly desirable.
Responsibilities
- Greet and assist donors in a friendly and courteous manner and provide excellent customer service.
- Accept or reject donations according to Agency policy and decline unacceptable donations in a friendly, positive manner.
- Distribute donation receipts and accurately record and maintain donor records.
- Enter donor counts electronically throughout the day.
- Handle donated materials carefully and safely to maximize their value.
- Label material containers and scan them into and out of the electronic warehouse management system accurately and promptly.
- Place materials in the proper staging area and load and unload trailers safely and efficiently.
- Keep the work area free of safety hazards and work in a safe, organized manner.
- Place trash in appropriate containers.
- Maintain regular attendance.
- Perform processing, janitorial, and other duties as directed by store management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
