Domestic Shipping Coordinator

ARNET PHARMACEUTICALS CORP•Davie, FL

7d•Onsite

About The Position

This role is responsible for processing customer orders, preparing shipping documentation, coordinating freight logistics, and serving as a primary customer service contact for shipping-related issues. The coordinator ensures all shipments are prepared accurately and on time, handles product sample shipments, and maintains organized shipping records.

Requirements

High School or GED required.
Experience in Order Fulfillment and Customer Service
Experience in freight logistics including domestic and international transportation of goods.
Basic computer skills and experience with order entry / inventory systems.
Strong planning and organizational skills
Ability to perform multiple tasks and efficiently coordinate efforts with internal and external customers.
Strong analytical skills and the ability to make decisions.
Strong interpersonal skills and the ability to communicate with management, hourly staff, and external vendors professionally and effectively.
Attention to detail in meeting all customers and shipping requirements.
Ability to meet deadlines and accommodate rush situations to meet customer needs.

Nice To Haves

Forklift operator license a plus

Responsibilities

Processes all customer product orders through company’s order entry software system.
Prepares required shipping documentation for all domestic and international customer orders.
Responsible for the content and accuracy of all shipping documents.
Schedules and coordinates all freight logistics with customers, transportation providers and freight forwarders.
Serves as the primary customer service contact and resolves all issues as they arise with respect to shipping and customer orders.
Coordinates shipments with other Shipping Department personnel to ensure that all shipments are properly prepare & ready for pick up on-time.
Prepares all documentation necessary for accurate customer packing list & invoicing.
Scans and files all shipping documentation for future reference and auditing purposes.
Prepares and ships product samples to potential customers.
Other duties assigned by the immediate Supervisor.