Domestic Operations Specialist - Dallas, TX

Military Spouse Corporate Career Network•Dallas, TX
•Onsite

About The Position

DHL Global Forwarding (DGF), part of Deutsche Post DHL, manages the movement of goods and information across customers’ global supply chains through air and ground transportation, customs brokerage, and warehousing and distribution services. The Domestic Operations Specialist directs and coordinates domestic land and air freight movements. The role supports operational productivity and optimization, follows group business strategy and local requirements, complies with regulations and internal procedures, and coordinates with Customer Service, Product, and Global Service Centers.

Requirements

  • At least 2 years of freight forwarding experience.
  • Competence with Logistic Management or similar programs.
  • Functional competence with Microsoft Office.
  • Strong applicable problem-solving and analytical skills.
  • Demonstrated organizational skills.
  • High-level leadership skills, including communication, motivation, and interpersonal skills.
  • Strong communication capabilities.
  • Ability to make well-informed decisions.

Nice To Haves

  • BS/BA degree desired.
  • Basic knowledge of the CargoWise system preferred.

Responsibilities

  • Support delivery of operations processes and activities under general or limited supervision.
  • Provide timely and effective administrative support to the transport and distribution unit or department.
  • Maintain vehicles and equipment in working order through a comprehensive program.
  • Collect and deliver shipments within specified timeframes by planning routes, liaising with external departments, and communicating in a timely manner.
  • Coordinate with import and export departments in anticipation of changes, make relevant changes, and communicate adjustments to stakeholders.
  • Properly load and unload the loading unit and maintain loading security.
  • Report loading and unloading activities at customer locations using appropriate tools, scanning applications, or phones.
  • Record information in a database or computerized system to maintain up-to-date stock records.
  • Retrieve stored information, place orders, or respond to inquiries about inventory levels or delivery schedules.
  • Follow established procedures and ensure proper use of operations processes and policies.
  • Resolve recurring delivery issues according to defined processes, systems, and methods.
  • Support less experienced team members in different or difficult situations.

Benefits

  • Competitive base salary plus role-dependent performance-based incentives.
  • 401(k) match of $1-for-$1 up to 4% quarterly, plus a 2% annual base contribution.
  • Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical plans covering preventive care, inpatient and outpatient services, and prescriptions.
  • Optional vision coverage for exams, frames, and contacts.
  • Optional dental coverage for preventive, basic, and major services.
  • Seven major holidays, eight floating holidays, and accrued vacation and sick days.
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