Domestic Operations Specialist - Dallas, TX
About The Position
DHL Global Forwarding manages the flow of goods and information across customers’ global supply chains using air and ground transportation, customs brokerage, and warehousing and distribution services. The Domestic Operations Specialist directs and coordinates domestic land and air freight movement, optimizing productivity while supporting compliance with business strategy, local requirements, regulations, and internal procedures. The role interfaces with Customer Service, Product, and Global Service Centers. Under general or limited supervision, the specialist supports transport and distribution operations, provides administrative support, coordinates shipment movement and delivery, maintains operational records, and follows established processes and policies. The position is based on-site in Dallas, Texas.
Requirements
- At least 2 years of freight forwarding experience.
- Competence with Logistic Management or similar programs.
- Functional competence with Microsoft Office.
- Strong applicable problem-solving and analytical skills.
- Demonstrated organizational skills.
- High-level leadership skills, including communication, motivation, and interpersonal skills.
- Strong communication capabilities.
- Ability to make well-informed decisions.
Nice To Haves
- BS/BA degree desired.
- Basic knowledge of the Cargo Wise system preferred.
Responsibilities
- Support delivery of operations processes and activities under general or limited supervision.
- Provide timely and effective administrative support to the transport and distribution unit or department.
- Maintain vehicles and equipment in working order through a comprehensive program.
- Collect and deliver shipments within specified timelines by planning routes, liaising with external departments, and communicating promptly.
- Coordinate with import and export departments in anticipation of changes, make relevant adjustments, and communicate them to stakeholders.
- Properly load and unload the loading unit and maintain loading security.
- Report loading and unloading activities at customer locations using appropriate tools, scanning applications, phones, or other means.
- Enter information into databases or computerized systems to maintain up-to-date stock records.
- Retrieve stored information, place orders, and respond to inquiries about inventory levels or delivery schedules.
- Follow established procedures and ensure proper use of operational processes and policies.
- Resolve recurring delivery issues using defined processes, systems, and methods.
- Support less-experienced team members in difficult or unfamiliar situations.
- Direct and coordinate domestic land and air freight movement and optimize productivity.
- Ensure compliance with group business strategy, the local business environment, regulations, and internal procedures.
- Manage ongoing coordination with Customer Service, Product, and Global Service Centers.
Benefits
- Competitive base salary plus role-dependent performance-based incentives.
- 401(k) match of $1-for-$1 up to 4% quarterly, plus a 2% annual base contribution.
- Ability to purchase Deutsche Post AG shares at a discounted rate through the stock purchase plan.
- Comprehensive medical plans covering preventive care, inpatient and outpatient services, and prescriptions.
- Optional vision coverage for exams, frames, and contacts.
- Optional dental coverage for preventive, basic, and major services.
- Seven major holidays, eight floating holidays, and accrued vacation and sick days.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
