Paratransit Specialist - Dallas, TX

Superior Mobile Health • Dallas, TX

6d

About The Position

The Paratransit Specialist provides safe and dependable transportation for patients of contracted facilities who require specialized wheelchair-accessible transportation. The role operates a wheelchair-accessible van equipped with a lift and Q'Straint securement system.

The specialist assists patients from pickup locations to the vehicle, safely operates the wheelchair lift, and secures patients and wheelchairs before transport. At the destination, the specialist releases the securement system, operates the lift to assist patients out of the vehicle, and escorts them to the appropriate destination. The position also involves maintaining the assigned van, completing shift-start mechanical checklists, communicating vehicle concerns to a supervisor, and following company safety policies and procedures.

Requirements

• High school diploma or General Educational Development (GED) credential.
• Minimum of one year of relevant experience.
• Valid Texas driver's license.
• Clean driving record.
• Compassionate, positive, and enthusiastic approach when working with patients and others.
• Strong customer service and time-management skills.
• Ability to remain attentive to patient safety and transportation details.
• Dependable and capable of working responsibly and independently.

Responsibilities

• Safely transport patients between homes, hospitals, medical facilities, and other designated locations in a timely manner.
• Use GPS and navigation tools to locate destinations, including hospitals, healthcare facilities, patient residences, and other locations.
• Safely operate wheelchair-accessible vans, wheelchair lifts, and wheelchair securement equipment.
• Assist patients to and from the vehicle and ensure wheelchairs are properly secured before transportation.
• Maintain the assigned wheelchair van in safe and proper working condition.
• Complete the required vehicle mechanical checklist at the beginning of each shift.
• Promptly notify a supervisor of mechanical concerns, maintenance needs, or vehicle issues.
• Understand and appropriately use standard radio communication codes.
• Follow applicable company policies, procedures, and safety practices.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED