Document Resources Clerk

Dollar General • Goodlettsville, TN

7h

About The Position

This position is responsible for multiple document processes, including inbound and outbound mail services, document imaging, document reproduction, and distribution. The role maintains a high level of customer service in a team environment while meeting monthly quality and production goals set by management.

Requirements

• Knowledge of Microsoft Office products and the operation of high-speed scanners, postage equipment, and multifunction copiers.
• Excellent written and verbal communication skills; responds professionally to customers, anticipates their needs, and refers them to the proper source when necessary.
• Self-motivated and able to perform tasks accurately according to schedules and protocols with limited supervision.
• Ability to work with a diverse group of cross-functional partners.
• Respects and ensures the confidentiality of information.
• Ability to consistently lift up to 50 lbs.
• High school diploma or equivalent.
• Valid driver’s license.

Nice To Haves

• Prefer 2 years of clerical experience.

Responsibilities

• Performs document preparation, scanning, and indexing at a rate consistent with production quality and standards. (70%)
• Maintains equipment, performance worksheets, reports, and job logs related to assigned tasks. (10%)
• Coordinates and completes copy requests promptly and accurately according to customer specifications. (5%)
• Picks up, sorts, and delivers incoming and outgoing mail for the SSC, including offsite locations. (5%)
• Monitors office-supply inventory for the mailroom and service centers and restocks as needed. (5%)
• Performs team duties as requested, such as special projects, switchboard coverage, and event assistance. (5%)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED