Document Review Clerk

Lincare•Columbia, SC

About The Position

The Upfront Review Clerk reviews pertinent customer information for accuracy and completeness to meet payer requirements and support timely, maximum reimbursement. The role evaluates received documents to confirm that the information needed for successful Accounts Receivable has been obtained, helps customer service representatives correct Held Sales problems so billing can begin or continue, reviews reports for quality assurance, and records account activity in tickler files.

Requirements

  • High school diploma or general education degree (GED).
  • Computer literacy and keyboarding skills.
  • Proficiency in the use of office equipment.
  • Knowledge of telephone etiquette.
  • Adequate oral and written communication skills.

Nice To Haves

  • Knowledge of the medical field.

Responsibilities

  • Evaluate received documents to ensure appropriate information has been obtained to allow for successful Accounts Receivable.
  • Maintain Held Sales by assisting customer service representatives weekly in correcting problems so billing may begin or continue.
  • Review various reports for quality assurance.
  • Record all activity relating to the account in tickler files.
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