Document Preparation Clerk

Akima, LLC • Tullahoma, TN

3d • Onsite

About The Position

The Document Preparation Clerk is a customer service position at Arnold Air Force Base. The clerk provides access credentials to visitors and issues military identification cards and other common access cards to base employees and other eligible personnel. The position uses Air Force systems and workstations to prepare, issue, update, terminate, and revoke credentials while protecting personnel data and maintaining the security of forms used in credential production.

Requirements

• Must be a U.S. citizen to work at Arnold Air Force Base.
• Must be able to obtain and maintain a public trust clearance.
• Must have a high school diploma or equivalent.
• Must be able to obtain and maintain qualification and authority to carry firearms.

Nice To Haves

• Two years of work experience in a related position, such as a driver's license agency, bank teller, office assistant, or similar public-facing setting.

Responsibilities

• Verify eligibility and issue Department of Defense credentials to military personnel, military retirees, military dependents, DoD civilians, and base contractor personnel.
• Use Air Force systems and workstations to issue Common Access Cards (CACs).
• Update CACs to reflect changes in personal information.
• Terminate CACs and execute revocation requests as necessary.
• Explain military ID policies and entitlements to customers.
• Issue base access credentials to visitors, including vendors and test customers.
• Account for and maintain security of DoD forms used to produce base credentials.
• Verify, prepare, and issue various types of entry and identification credentials.
• Protect the privacy and confidentiality of personnel data.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits
• Competitive pay
• Growth opportunities
• Retirement options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED