Document Imaging Technician

Boys Town • Omaha, NE

3d • Onsite

About The Position

The Document Imaging Technician reviews patient health information documents for completeness, legibility, proper authentication, and compliance before inclusion in the medical record. The position scans, indexes, and maintains documents in the electronic medical record (EMR), verifies their accuracy and completeness, and meets established quality and turnaround standards. It also monitors electronic fax and shared-folder workflows, routing and processing documents in accordance with departmental procedures, regulatory requirements, and confidentiality standards.

The position is on-site, Monday through Friday, from 8:00 a.m. to 4:30 p.m. It involves specialized clerical duties related to medical records, use of computer applications and electronic health record systems, and collaboration with clinical staff and external facilities to resolve document-related issues. The role participates in department projects, workflow improvement initiatives, and cross-training, and serves as a role model for behaviors reflecting the Boys Town mission.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office applications.
• Detail-oriented with good organizational skills.
• Knowledge of medical record documentation and healthcare terminology.
• Ability to work independently and contribute effectively in a team-oriented environment.
• Ability to adapt to changing priorities in a fast-paced setting.
• Excellent verbal and written communication skills and ability to interact effectively with clinical staff and customers.
• Proficiency with electronic medical record systems and document imaging systems.
• Ability to maintain patient health information confidentiality and comply with applicable health information management standards, including HIPAA and Joint Commission requirements.

Nice To Haves

• At least two years of experience working in a Health Information Management Department, hospital, or doctor’s office; alternatively, at least two years of office experience.

Responsibilities

• Review patient health information documents for completeness, legibility, proper authentication, and compliance with established guidelines.
• Identify document deficiencies and route incomplete or inaccurate documents to the appropriate clinic or provider for correction.
• Scan medical records, school records, diagnostic tests, and other documents into the patient’s electronic medical record, and enter required data accurately.
• Follow established department protocols and procedures for document imaging.
• Meet established production and quality standards.
• Apply knowledge of specialty document types to identify inconsistencies and ensure accurate, consistent scanning and indexing.
• Use training guides, tipsheets, and available resources to maintain accurate and consistent scanning practices.
• Scan, index, and maintain electronic documents in the electronic medical record, preserving proper organization and record integrity.
• Review and verify scanned and indexed documents for accuracy and completeness, maintaining a minimum 98% accuracy rate.
• Manage electronic fax folders and shared folders using established protocols.
• Scan documents into shared electronic folders according to priority standards.
• Communicate with outside clinics when additional information is needed or a faxed document is incomplete.
• Participate in department projects, workflow improvement initiatives, and cross-training activities.
• Collaborate with clinical staff and external facilities to resolve document-related issues accurately, professionally, and promptly.
• Perform specialized clerical duties associated with medical records procedures.
• Use computer applications, electronic health record systems, and departmental software to perform job duties.
• Maintain strict confidentiality of patient health information and comply with applicable health information management standards, including HIPAA and Joint Commission requirements.
• Carry out activities and behaviors that reflect the values and principles of the Boys Town mission.

Benefits

• Reduced- or no-cost visits for employees and enrolled dependents for services performed by a Boys Town provider at a Boys Town location.
• Low- to zero-dollar copays on certain maintenance drugs through pharmacy benefits.
• No-cost mental health visits with an in-network provider.
• 401(k) or Roth 401(k) match.
• Tuition reimbursement.
• Parenting resources from Boys Town experts.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED