Document Imaging Technician

Sanford Health • Weston, WI

1d

About The Position

The Document Imaging Technician provides department assistance through scanning, data entry, copying, sorting, retrieving documents and medical records, chart pick-up, and related tasks. The role uses office equipment such as copy and fax machines, telephones, and PCs.

The technician captures images of original documents for Sanford’s patient medical records and transfers them to the data management system or Electronic Medical Record (EMR). Because the EMR is the organization’s legal medical record, accuracy and image quality are essential. The technician indexes and validates paper correspondence, electronic files, and scanned images using a document management database; identifies patient information and document types; and reports invalid forms or document types to leadership. The role also includes operating scanning software, maintaining equipment as needed, and completing quality checks and assurance activities throughout the workflow.

Assignments vary according to workload and shift. In a Health Information Management (HIM) setting, duties include preparing records for scanning, locating and routing records, responding to record requests within specified timeframes, scanning or importing images, and completing STAT fax workflows. In a Patient Financial Service (PFS) setting, duties include receiving, sorting, and routing mail, preparing mailing labels, and sending mail to the person who will scan it.

Requirements

• High school diploma or equivalent preferred.
• Prior experience in a healthcare environment preferred.
• Knowledge of medical terminology preferred.

Nice To Haves

• High school diploma or equivalent.
• Prior experience in a healthcare environment.
• Knowledge of medical terminology.

Responsibilities

• Scan original documents and transfer their images to the patient medical record data management system or EMR.
• Index and validate paper correspondence, electronic files, and scanned images in the designated database.
• Search the database for the correct document type and assign patient-identifying information to forms.
• Report invalid forms and document types to leadership for database inclusion or form reprinting.
• Operate scanning software independently and perform equipment maintenance as needed.
• Check scanned, indexed, and validated documents for quality using knowledge of medical record forms and content.
• Perform quality assurance at various workflow intervals to ensure high-quality image capture.
• Complete work promptly with attention to detail and accuracy.
• In HIM settings, prepare medical record documentation for scanning; locate, retrieve, and route records; determine record locations using facility-specific software; fulfill user requests within specified timeframes; scan or import images; and complete STAT fax workflows.
• In PFS settings, receive, handle, sort, and route mail; create and affix mailing labels; and send mail.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED