Dock & Door Mechanic - Field Service
About The Position
Commercial Dock & Door Service Mechanic. Towlift is a 3rd generation family-owned company that upholds a culture of positivity, teamwork, self-development, integrity, community service, and safety. We offer paid-on-the-job training, development, and advancement opportunities from Certified Dealer Trainers. The Dock & Door Technician is responsible for the diagnosis and repair of loading docks, industrial doors, high-speed doors, compactors, balers, and other warehouse equipment at our customer locations. The technician will be provided a company service truck with parts inventory to provide repairs.
Requirements
- High School Diploma or equivalent.
- 1 or more years of maintenance experience in a service technician role in the material handling industry preferred.
- Other maintenance experience will be considered (military, automotive/diesel, building maintenance, etc.).
- Comprehensive knowledge of electrical ac/dc systems up to 480 volts, hydraulic, and mechanical operations.
- Ability to operate forklifts and scissor lifts.
- Have a valid driver’s license and a safe driving record.
- Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
- Basic computer knowledge.
Nice To Haves
- Vocational or technical training preferred.
- Welding experience is preferred.
- Dock leveler and roll-up door experience preferred.
- Ability to tow a trailer preferred.
Responsibilities
- Answers phone calls from technicians and customers, providing technical support to fix issues.
- Diagnoses and troubleshoots customer breakdowns; provides proper repairs to minimize equipment downtime and initiates estimates for repairs on site.
- Performs routine scheduled maintenance including, but not limited to, standard inspections, repairing and replacing defective parts, lubricating parts, and repairing electrical equipment.
- Perform planned maintenance services and breakdown repairs.
- Maintain a company service vehicle and parts inventory.
- Ability to work in various heights and confined spaces.
- Ability to work safely on a ladder.
- Perform in a team environment.
- Reports any safety violations or incidents to the dispatcher/supervisor immediately.
- Must be dependable, punctual, and able to maintain a good attendance record.
- Maintains professionalism on the job at all times.
- Is reliable and punctual in reporting for work as scheduled.
- Maintain positive customer relations and approach all situations in a tactful and professional manner.
- Other duties as assigned.
Benefits
- Paid-on-the-job training
- Development and advancement opportunities
- $2,000 Sign-on Bonus
- Referral bonus opportunities
- Competitive salary with monthly bonus opportunities
- Comprehensive health benefits include medical, dental, vision along with additional plan options
- Free Telehealth Benefits: Receive virtual medical care through Teledoc with a $0 copay
- 401(k) with employer match
- Profit-sharing eligibility
- 3 weeks PTO annually prorated in the first year
- 10 paid company holidays
- Annual Boot Allowance
- Prescription Safety Glasses
- Gym Reimbursement
- Tool Loan Program
- Modern service van: Including fuel card and maintenance
- Laundered uniforms
- Laptop and iPhone
- Specialized tools
- PPE
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
