Dock and Door Field Technician

The Raymond Corporation•Addison, TX
•Onsite

About The Position

Malin is seeking a skilled Dock & Door Service Technician to service industrial loading dock and door equipment at warehouse and distribution facilities. This field service role involves diagnosing, repairing, installing, and maintaining dock levelers, vehicle restraints, industrial doors, and related equipment. The role offers the opportunity to work independently while supporting customers’ safe and efficient operations.

Requirements

  • Experience servicing industrial equipment, commercial doors, dock equipment, or similar mechanical systems is preferred.
  • Mechanical troubleshooting experience, including hydraulic, electrical, and mechanical systems.
  • Ability to work independently and manage service schedules.
  • Strong communication and customer service skills.
  • Valid driver’s license and clean driving record required.
  • Strong mechanical aptitude and troubleshooting ability.
  • Ability to read and interpret technical manuals and equipment specifications.
  • Solid problem-solving skills and attention to detail.
  • Ability to communicate clearly with customers and internal teams.
  • Commitment to safety and quality workmanship.

Nice To Haves

  • Experience installing or repairing dock levelers, vehicle restraints, overhead or sectional doors, high-speed doors, or commercial door systems.

Responsibilities

  • Perform service calls at customer locations to inspect, diagnose, and repair dock and door equipment.
  • Install and service dock levelers, industrial doors, vehicle restraints, locks, and safety equipment.
  • Troubleshoot mechanical, hydraulic, and electrical systems.
  • Complete preventative maintenance and equipment inspections.
  • Document work performed using service reports and service summaries.
  • Communicate findings and recommended repairs to customers.
  • Assist with preparing service repair proposals when required.
  • Maintain a professional appearance and provide excellent customer service as a representative of Malin.
  • Follow company and customer safety procedures.

Benefits

  • Ongoing training on dock and door equipment.
  • Competitive pay and opportunities for overtime.
  • Company-provided tools and support.
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