FIELD DOCK AND DOOR SERVICE TECH

Hugg & Hall•Texarkana, AR

14d

About The Position

Hugg & Hall Equipment Company is hiring a Field Dock and Door Service Technician to join its Warehouse Products Service Team. The role is responsible for installing, diagnosing, and repairing warehouse docks and doors at customer locations. Technicians repair warehouse docks and rollup doors to restore facilities to operational safety standards, following safety protocols, evaluating repair needs, and communicating those needs effectively to customers. They also perform new dock and door installations and keep involved parties, including the Warehouse Products team, informed about potential downtime and job progress. The technician works safely and efficiently with minimal supervision. Work takes place in operating facilities and outdoors while traveling to customer locations, with exposure to varying weather and temperatures, normal driving hazards, and potentially hazardous equipment. The job requires regular physical activity, including lifting, pushing, pulling, standing, walking, twisting, climbing, crawling, bending, stooping, kneeling, squatting, and handling or fingering. Driving a van or truck to customer locations is required, as is wearing safety glasses and safety shoes and being medically capable of safely performing the job. Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas, and has operated since 1956. The company has 17 locations across Arkansas, Oklahoma, and Louisiana, serves surrounding states, and employs more than 850 people. It provides sales, rental, parts, and service for construction, industrial, aerial, and material-handling equipment.

Requirements

At least 1 year of experience installing and repairing loading dock equipment, commercial doors, and high-speed doors is preferred.
Be at least 21 years of age and have a clean driving record.
Above-average communication skills.
Ability to complete DOT medical certification if assigned a DOT-rated vehicle.
High school diploma or equivalent.
Possess or have the ability to obtain a complete line of tools.
Ability to lift 50 pounds and occasionally lift up to 100 pounds, and to push or pull up to 100 pounds.
Ability to stand, walk, twist, climb, crawl, bend, stoop, kneel, squat, and perform daily handling and fingering tasks.
Ability to drive a van or truck to customer locations.
Ability to wear safety glasses and safety shoes and to be medically capable of safely performing all aspects of the job.
Pass the pre-employment background check, physical abilities test, drug test, driving record check, and DOT physical.

Nice To Haves

Electrical experience, including proper use of a multimeter.
General knowledge of operating various equipment.
Ability to complete duties accurately and on time.
Related experience as a Dock Equipment Installer, Commercial Door Technician, Dock Maintenance Technician, or Warehouse Door Installer.

Responsibilities

Install, diagnose, and repair warehouse docks and doors.
Repair warehouse docks and rollup doors to restore customer facilities to operational safety standards.
Follow safety protocols and evaluate repair needs, communicating them effectively to customers.
Perform new installations on dock and door projects.
Communicate potential downtime and job progress to involved parties, including the Warehouse Products team.
Work safely and efficiently with minimal supervision.
Drive a van or truck to and from customer locations.