FIELD DOCK AND DOOR SERVICE TECH

Hugg & Hall•Springdale, AR

About The Position

Hugg & Hall Equipment Company is hiring a Field Dock and Door Service Technician to join its Warehouse Products Service Team. The role is responsible for installing, diagnosing, and repairing warehouse docks and doors at customer locations. The technician repairs warehouse docks and roll-up doors to restore facilities to operational safety standards, following safety protocols, assessing repair needs, and communicating those needs to customers. The position also performs new dock and door installations, communicates job progress and potential downtime to involved parties and the Warehouse Products team, and works safely and efficiently with minimal supervision. The position involves travel to customer locations and work in operating facilities and outdoors, with exposure to varying weather and temperatures, vehicle hazards, and potentially hazardous equipment. The job is designated as safety sensitive. Initial hire requires passing a pre-employment background check, physical abilities test, drug test, driving-record check, and DOT physical.

Requirements

At least 1 year of experience installing and repairing loading dock equipment, commercial doors, and high-speed doors is preferred.
At least 21 years of age with a clean driving record.
Above-average communication skills.
Ability to complete DOT medical certification if assigned a DOT-rated vehicle.
High school diploma or equivalent.
Possess or be able to obtain a complete line of tools.
Ability to lift 50 pounds and occasionally lift up to 100 pounds, and to push or pull up to 100 pounds.
Ability to perform the physical activities described, including standing, walking, twisting, climbing, crawling, bending, stooping, kneeling, squatting, and handling or fingering.
Ability to wear safety glasses and safety shoes and to be medically capable of performing all aspects of the job safely.
Pass the pre-employment background check, physical abilities test, drug test, driving-record check, and DOT physical.

Nice To Haves

Electrical experience, including proper use of a multimeter.
General knowledge of operating various equipment.
Ability to accomplish duties accurately and in a timely manner.
Related experience as a Dock Equipment Installer, Commercial Door Technician, Dock Maintenance Technician, or Warehouse Door Installer.

Responsibilities

Install, diagnose, and repair warehouse docks and doors.
Repair warehouse docks and roll-up doors to restore customer facilities to operational safety standards.
Follow safety protocols and evaluate and communicate repair needs to customers.
Perform new dock and door installations.
Communicate possible downtime and job progress to involved parties, including the Warehouse Products team.
Operate safely and efficiently with minimal supervision.
Drive a van or truck to and from customer locations.